DropCode+ Support

DropCode+ is a streamlined utility app for scanning barcodes and QR codes directly into web forms. It is a fantastic utility for things like asset inventory and other repetitive tasks requiring barcode scanning.  If you’re having trouble or have questions, this page will help you get the most out of the app.


Getting Started

  1. Open DropCode+.
  2. Use the URL bar at the top to navigate to your web-based form or asset tracking system (e.g., ServiceNow).
  3. Select the form field where you want to paste a barcode value.
  4. Tap the scan button (located to the right of the URL bar) to open the camera.
  5. Once a barcode or QR code is detected, DropCode+ will automatically insert the value into the selected field.

Frequently Asked Questions

What barcode formats does DropCode+ support?

DropCode+ can read a wide variety of the most commonly used 1D and 2D code formats, including Code 39, Code 128, UPC-E, UPC-A, EAN-8, and QR Code.

Why doesn’t anything happen when I tap the barcode scan button?

Make sure a form field is selected before tapping the scan button. DropCode+ only activates the scanner if an input or text field is currently focused.

Where is the scan data stored?

Nowhere. Scanned data is pasted directly into the web form and not stored, saved, or sent anywhere. DropCode+ is 100% private and local to your device.

Can I use this with my company’s internal tools?

Yes! As long as your internal tool is web-based and accessible in a browser, DropCode+ will work seamlessly.

Does DropCode+ require an internet connection?

Yes, to load web pages. If no connection is detected, the app will notify you with a non-intrusive toast message.


Privacy and Security

DropCode+ does not collect or transmit any data. The camera is used only during active scans, and no video or photos are stored. For full details, see our Privacy Policy.


Contact Support

If you’re still experiencing issues or have questions, feel free to contact the developer: